Augmented Automation
Great future 4.0
Audio-visually supported remote maintenance of systems as well as interactive training of employees – MA micro automation enters a new era with the Augmented Automation service solution. Using industrial Smart Glasses (data glasses) and intelligent software applications, users can communicate bidirectional with a remote expert in the simplest and most secure way.
Augmented Reality = Permanent, mobile extension of visual perception by insertion of real-time information via head-up displays (Smart Glasses)
Augmented Reality + Automation
Increase of system availability
Occupational safety through hands-free work
Streamlining and centralisation of the expert network
Process reliability through precise specifications – Error avoidance strategy
Support in the commissioning of our own service staff
Decentralised training opportunities for new customers / new systems
Remote maintenance, adjustments, robot programming possible remotely
Significantly faster error localisation than before
Reduction of downtimes
Better training opportunities for employees
Smart Hardware
realwear HMT-1
WVGA LCD micro Display, 854×480
16 Megapixel camera, 1080p, resolution 16:9
3250 mAh internal battery (up to 10 hours)
Connection to the Augmented Portal via WLAN (2.4 GHz and 5 GHz, IEEE 802.11a/b/g/n/ac)
Voice control
IP66, MIL810G certified
Augmented Software
Augmented Portal
Web-based service portal (no software required on own device)
Access to all activated functions and activation of augmented applications
Administration of your customer-specific account
Administration of users and Smart Glasses
Configuration of Smart Glasses
Central archiving of image and video data
Cloud technology according to ISO 27018
Highest data security through SSL 256-bit data encryption
Augmented Software
Augmented Support
Platform-independent, secure bidirectional communication between user and expert via video and audio connection
Edit and transfer data sheets, images, circuit diagrams or live screenshots in Smart Glasses
Simple remote support by live experts via Smart Glasses
Image tool for highlighting and modifying screenshots
Transfer of the mouse pointer to the live image of the user
Sending text messages in noisy environments
Setting resolution and bandwidth
Automated creation of service tickets
Recording and storage of the complete support case
All video & audio data SSL 256-bit encrypted
Smart Glasses user authentication via QR code
